FAQ patients
Dear Patients, please find clear answers to common questions about our imaging services, procedures, and patient care to help you feel informed and confident before your visit.
Before the exam
Yes, most radiology exams require a referral from your doctor. It ensures we perform the correct test and receive relevant medical information for accurate results. Please bring your health insurance card to your appointment.
Most appointments take between 15 and 45 minutes, depending on the type of exam. MRI or CT scans may take longer. Please note that some examinations require additional preparation time on our side. To ensure a smooth process, we recommend contacting our administrative team in advance.
It depends on the type of scan. Some CT or ultrasound exams require fasting. If preparation is needed, you’ll receive instructions when your appointment is scheduled.
Wear comfortable clothing without metal (zippers, buttons, jewelry). Some exams require changing into a medical gown to avoid image interference.
You may bring someone to the waiting area, but they usually cannot enter the exam room for safety reasons unless needed for support. If a companion needs to stay in the MRI room, they must also complete a safety questionnaire beforehand.
Metal can interfere with many examinations, especially MRI. Piercings, jewelry, and watches must be removed before the exam. If you have metal implants, pacemakers, prostheses, or stents, please inform our staff in advance so we can ensure your safety.
Contact our scheduling team as soon as possible. We’ll help you find a new time that fits your needs and exam preparation requirements.
During the exam
Most radiology exams are painless. You may feel slight discomfort from staying still or from contrast injection if used, but this is brief and monitored.
Contrast is a substance used to improve image clarity. It’s generally safe. Allergies or kidney issues are checked beforehand. Inform us if you’ve had reactions before. In most cases, contrast leaves the body naturally within a short period of time.
Inform us immediately if you’re pregnant or think you might be. Some exams are postponed or replaced with safer alternatives to protect the baby.
Radiology exams use minimal radiation and follow strict safety standards. MRI uses no radiation. Your exam is always justified to ensure benefits outweigh risks.
Please let us know in advance if you are claustrophobic. We will support you throughout the exam, stay in constant communication, and can take short breaks if needed. If necessary, your doctor can prescribe a mild sedative. Alternatively, we can administer Midazolam before the examination. Please note that after receiving Midazolam, you must not drive or operate heavy machinery for 12 hours.
Yes. Pediatric exams follow special protocols with the lowest possible radiation dose. A parent may be able to stay nearby depending on the exam type.
After the exam
A radiologist reviews your exam and sends a report to your referring doctor, usually within 24–72 hours. Your doctor will discuss results with you. Please let us know if you have an appointment with your doctor on the same day — in that case, we can prioritize your report.
Most patients can drive afterward. If you receive sedation or certain contrast types, you may need someone to accompany you.
Yes, you will receive a link with your personal access from our administrative staff. It provides access to all examinations that have been performed at our institute so far. If you experience any issues with your access, please contact the practice/admin staff at the institute where your examination was conducted.